Datenschutz

DATA PROTECTION

We are pleased about your interest in our online shop. Protecting your privacy is very important to us. Below we will inform you in detail about how your data is handled.

1. Access data and hosting

You can visit our websites without providing any personal information. Every time a website is accessed, the web server automatically saves a so-called server log file, which contains, for example, the name of the requested file, your IP address, date and time of retrieval, amount of data transferred and the requesting provider (access data) and documents the retrieval.
This access data is evaluated exclusively for the purpose of ensuring trouble-free operation of the site and improving our offering. In accordance with Article 6 Paragraph 1 Sentence 1 Letter f of the GDPR, this serves to protect our legitimate interests, which predominate in the context of a balancing of interests, in a correct presentation of our offer. All access data will be deleted no later than seven days after the end of your visit to the site.

Hosting services provided by a third party
As part of processing on our behalf, a third-party provider provides us with the services of hosting and displaying the website. All data collected as part of the use of this website or in the forms provided in the online shop as described below are processed on its servers. Processing on other servers only takes place within the framework explained here.

This service provider is located within a country of the European Union or the European Economic Area.

2. Data collection and use for contract processing, contact

We collect personal data if you provide it to us as part of your order or when you contact us (e.g. via contact form or email). Mandatory fields are marked as such because in these cases we absolutely need the data to process the contract or to process your contact and you will not be able to complete the order or send the contact without providing it. Which data is collected can be seen from the respective input forms.
We use the data you provide in accordance with Article 6 Paragraph 1 Sentence 1 Letter b GDPR to process the contract and process your inquiries. After the contract has been fully processed, your data will be restricted for further processing and deleted after any retention periods under tax and commercial law have expired, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law about which we inform you in this statement.

3. Data sharing

In order to fulfill the contract in accordance with Article 6 Paragraph 1 Sentence 1 Letter b GDPR, we pass on your data to the shipping company commissioned with the delivery, to the extent that this is necessary for the delivery of ordered goods. Depending on which payment service provider you select in the ordering process, we pass on the payment data collected for this purpose to the credit institution responsible for the payment and, if applicable, the payment service provider commissioned by us, or to the selected payment service, in order to process payments. In some cases, the selected payment service providers also collect this data themselves if you create an account there. In this case, you must log in to the payment service provider with your access data during the ordering process. The data protection declaration of the respective payment service provider applies.

Data transfer to shipping service providers
If you have given us your express consent to this during or after your order, we will pass on your email address to the selected shipping service provider in accordance with Art can contact you for delivery notification or coordination purposes.

Consent can be revoked at any time by sending a message to the contact option described below or directly to the shipping service provider at the contact address listed below. After revocation, we will delete the data you provided for this purpose unless you have expressly consented to further use of your data or we reserve the right to use your data beyond this, which is permitted by law and about which we inform you in this declaration.

DHL Parcel GmbH
Ernst-Thälmann-Str. 10
15562 Rüdersdorf
Germany

Use of special service providers for order processing and processing
– Paqato
In order to enable the customer to track his shipment after ordering, we use the service of PAQATO GmbH, Johann-Krane-Weg 6, 48149 Münster (“Paqato”). Paqato sends shipping notifications and delivery status updates on our behalf. For this purpose, in accordance with Art. 6 Para. 1 lit f GDPR, we provide certain customer data (email address, first and last name and address) based on our legitimate interest in effective and informative customer communication as well as in transparent and reliable shipping processing, which is also in the customer’s interest ) along with the tracking number to Paqato.
The data will not be passed on to third parties by Paqato and will only be processed for the purpose stated above. Once the shipment has been completed, the data will be deleted by Paqato.
We have concluded an order processing agreement with Paqato, with which we oblige Paqato to protect our customers’ data in accordance with legal requirements. Paqato’s privacy policy can be viewed here: https://www.paqato.com/datenschutzerklaerung/

4. Data collection and use for advertising purposes and your right to object in this regard

4.1 Direct email advertising for your own similar goods or services and postal advertising; Your right to object in this regard
If we have received your email address from you in connection with the sale of a good or service, we will use your email address to pursue our legitimate interest in carrying out advertising measures in accordance with Art. 6 Para. 1 Sentence 1 lit. f) GDPR for direct advertising for your own similar goods or services, unless you have objected to the use. You can object to this use of your email address at any time without incurring any costs other than the transmission costs according to the basic rates.

We use your first and last name as well as your postal address to pursue our legitimate interest in carrying out advertising measures in accordance with Article 6 Paragraph 1 Sentence 1 Letter f) GDPR to send advertising by post. You can also object to the use of this data at any time.

With regard to your right to object to the use of your personal data, please note the corresponding detailed information in the information on your rights as a data subject in this data protection declaration.

4.2 Newsletter dispatch
The newsletter may also be sent by our service providers as part of processing on our behalf. If you have any questions about our service providers and the basis of our cooperation with them, please contact us using the contact option described in this data protection declaration.
Postal advertising and your right to object
In addition, we reserve the right to use your first and last name and your postal address for our own advertising purposes, e.g. to send interesting offers and information about our products by post. This serves to protect our legitimate interests, which predominate in the context of a balancing of interests, in advertising to our customers in accordance with Article 6 Paragraph 1 Sentence 1 Letter f GDPR.

5. Use of data in payment processing
Payment methods:
When you pay on our website, we collect certain personal data from you in order to process the payment process and offer, among other things, the following services:

Bank transfer / advance payment
If you select the payment method “Payment by invoice (advance payment)”, the purchase price is due immediately and without deductions. The purchase price must be paid in advance to the account shown on the invoice or in the order confirmation sent by email. The goods will be dispatched immediately after receipt of payment.

PayPal
On this website we offer, among other things, payment via PayPal. The provider of this payment service is PayPal (Europe) S.à.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter “PayPal”). If you choose to pay via PayPal, the payment details you entered will be transmitted to PayPal.
Your data will be transmitted to PayPal on the basis of Article 6 (1) (b) GDPR (processing to fulfill a contract).
Website: https://www.paypal.com/de
Data protection declaration: https://www.paypal.com/de/webapps/mpp/ua/privacy-full

Credit card
If you select the “credit card” payment method, processing will take place in collaboration with Heidelberger Payment GmbH, Vangerowstr. 18, 69115 Heidelberg (hereinafter “Heidelpay”) and the payment details you entered will be transmitted to Heidelpay.
Your data will be transmitted to Heidelpay on the basis of Article 6 (1) (b) GDPR (processing to fulfill a contract).
Website: https://www.heidelpay.com/de/
Heidelpay’s data protection declaration at: https://www.heidelpay.com/de/datenschutz/Gutschrift.

Identity and creditworthiness check when selecting Heidelberger Payment GmbH payment services
If you decide to use Heidelberger Payment GmbH’s payment services, we ask for your consent in accordance with Art GmbH may transmit. In Germany, the credit reporting agencies mentioned in Heidelberger Payment GmbH’s data protection declaration can be used for identity and creditworthiness checks.
Heidelberger Payment GmbH uses the information received about the statistical probability of a payment default to make a balanced decision about the establishment, implementation or termination of the contractual relationship. You can revoke your consent at any time by sending a message to the contact details below. This may mean that we can no longer offer you certain payment options. You can revoke your consent to this use of personal data at any time from Heidelberger Payment GmbH.

6. Cookies and web analytics
In order to make visiting our website attractive and to enable the use of certain functions, to display suitable products or for market research, we use so-called cookies on various pages. This serves to protect our legitimate interests, which predominate in the context of a balancing of interests, in an optimized presentation of our offer in accordance with Article 6 Paragraph 1 Sentence 1 Letter f of the GDPR. Cookies are small text files that are automatically stored on your device. Some of the cookies we use are deleted at the end of the browser session, i.e. after you close your browser (so-called session cookies). Other cookies remain on your device and enable us to recognize your browser the next time you visit (persistent cookies). The duration of storage can be found in the overview in the cookie settings of your web browser. You can set your browser so that you are informed about the setting of cookies and decide individually whether to accept them or exclude the acceptance of cookies for certain cases or in general. Each browser differs in the way it manages cookie settings. This is described in the help menu of each browser, which explains how you can change your cookie settings. You can find these for the respective browsers under the following links:
Internet Explorer™
Safari™
Chrome™
Firefox™
Opera™
If you do not accept cookies, the functionality of our website may be restricted.

Use of Google (Universal) Analytics for web analysis
This website uses Google (Universal) Analytics for website analysis. The web analysis service is an offer from Google Ireland Limited, a company registered and operated under Irish law with its registered office at Gordon House, Barrow Street, Dublin 4, Ireland (www.google.de). This serves to protect our legitimate interests, which predominate in the context of a balancing of interests, in an optimized presentation of our offer in accordance with Article 6 Paragraph 1 Sentence 1 Letter f of the GDPR. Google (Universal) Analytics uses methods that enable analysis of your use of the website, such as cookies. The automatically collected information about your use of this website is usually transmitted to a Google server in the USA and stored there. By activating IP anonymization on this website, the IP address is shortened before transmission within the member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. The anonymized IP address transmitted by your browser as part of Google Analytics is generally not combined with other Google data. Once we no longer use Google Analytics, the data collected in this context will be deleted.

To the extent that information is transferred to Google servers in the USA and stored there, the American company Google LLC is certified under the EU-US Privacy Shield. A current certificate can be viewed here. As a result of this agreement between the USA and the European Commission, the latter has determined an adequate level of data protection for companies certified under the Privacy Shield.
You can prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by downloading and installing the browser plug-in available under the following link : https://tools.google.com/dlpage/gaoptout?hl=de
As an alternative to the browser plug-in, you can click this link to prevent Google Analytics from recording data on this website in the future. An opt-out cookie is stored on your device. If you delete your cookies, you must click the link again.

7. Online Marketing

Google AdWords Remarketing
We use Google Ads to advertise this website in Google search results and on third-party websites. For this purpose, when you visit our website, the so-called remarketing cookie is set by Google, which automatically enables interest-based advertising using a pseudonymous CookieID and based on the pages you visit. This serves to protect our legitimate interests, which predominate in the context of a balancing of interests, in the optimal marketing of our website in accordance with Article 6 Paragraph 1 Sentence 1 Letter f of the GDPR. Once we no longer use Google Ads Remarketing, the data collected in this context will be deleted.

Any further data processing will only take place if you have agreed to Google that your web and app browser history will be linked by Google to your Google account and that information from your Google account will be used to personalize ads that you display on the web see. In this case, if you are logged in to Google while visiting our website, Google will use your data together with Google Analytics data to create and define target group lists for cross-device remarketing. To do this, Google temporarily links your personal data with Google Analytics data to form target groups.

Google Ads is an offer from Google Ireland Limited, a company registered and operated under Irish law with its registered office at Gordon House, Barrow Street, Dublin 4, Ireland (www.google.de).
To the extent that information is transferred to Google servers in the USA and stored there, the American company Google LLC is certified under the EU-US Privacy Shield. A current certificate can be viewed here. As a result of this agreement between the USA and the European Commission, the latter has determined an adequate level of data protection for companies certified under the Privacy Shield.
You can deactivate the remarketing cookie via this link. You can also find out more about the setting of cookies and make settings from the Digital Advertising Alliance.

Facebook
The Facebook Pixel is used in this shop. This service from Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA, makes it possible to target visitors to the website on Facebook with advertising.
Facebook can assign the pages visited in this shop to your personal Facebook user account. This data processing is necessary to protect our overriding legitimate interest (Art. 6 Para. 1 f GDPR) in order to only show visitors advertising for products in which the user is interested.
Further information on how Facebook collects and uses data can be found in Facebook’s data protection information at https://www.facebook.com/about/privacy/.
If you do not agree to this, you can change the settings for advertising on Facebook and not allow Facebook to process this data.
Further information can be found here: https://www.facebook.com/settings?tab=ads.
Facebook is certified under the Privacy Shield Framework (https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Active.
Information text for the online data protection information of the advertising partner for Sovendus Voucher Network (voucher offers)

Voucher offers from Sovendus GmbH In order to select a voucher offer that is currently of interest to you, we will pseudonymise your IP address to Sovendus GmbH, Hermann-VeitStr. 6, 76135 Karlsruhe (Sovendus) (Art. 6 Para. 1 f GDPR). The IP address is used by Sovendus exclusively for data security purposes and is usually anonymized after seven days (Art. 6 Para. 1 f GDPR).
We also transmit pseudonymized order number, order value with currency, session ID, coupon code and time stamp to Sovendus for billing purposes (Art. 6 Para. 1 f GDPR). For further information on how Sovendus processes your data, please see the online data protection information at www.sovendus.de/datenschutz.
CriteoRemarketing
We advertise this website in search results and on third-party websites through our advertising partner Criteo SA. For this purpose, when you visit our website, a cookie is automatically set by Criteo or one of Criteo’s partners, which enables interest-based advertising using a pseudonymous CookieID and based on the pages you visit. This serves to protect our legitimate interests, which predominate in the context of a balancing of interests, in the optimal marketing of our website in accordance with Article 6 Paragraph 1 Sentence 1 Letter f of the GDPR. Once we no longer use CriteoRetargeting, the data collected in this context will be deleted.

Criteo SA has its headquarters within the European Union.
You can deactivate the remarketing cookie via this link. You can also find out more about the setting of cookies and make settings from the Digital Advertising Alliance.
8. Social media
Our online presence on Facebook, YouTube, Instagram, Pinterest, Xing, LinkedIn
Our presence on social networks and platforms serves better, active communication with our customers and interested parties. We provide information there about our products and ongoing special promotions.
When you visit our online presence on social media, your data may be automatically collected and stored for market research and advertising purposes. So-called usage profiles are created from this data using pseudonyms. These can be used, for example, to display advertisements within and outside the platforms that presumably match your interests. Cookies are usually used on your device for this purpose. These cookies store visitor behavior and user interests. In accordance with Article 6 Paragraph 1 Letter f of the GDPR, this serves to protect our legitimate interests, which predominate in the context of a balancing of interests, in an optimized presentation of our offer and effective communication with customers and interested parties. If you are asked by the respective social media platform operators for consent (consent) to data processing, e.g. with the help of a checkbox, the legal basis for data processing is Art. 6 Para. 1 lit. a GDPR.
If the aforementioned social media platforms have their headquarters in the USA, the following applies: An adequacy decision by the European Commission has been made for the USA. This goes back to the EU-US Privacy Shield. A current certificate for the respective company can be viewed here.
For detailed information on the processing and use of data by the providers on their websites, as well as a contact option and your related rights and setting options to protect your privacy, in particular objection options (opt-out), please refer to the providers’ data protection information linked below. If you still need help with this, you can contact us.
Facebook: https://www.facebook.com/about/privacy/
Google/YouTube: https://policies.google.com/privacy?hl=en-GB
Instagram: https://help.instagram.com/519522125107875
Pinterest: https://about.pinterest.com/en/privacy-policy
LinkedIn: https://www.linkedin.com/legal/privacy-policy
Xing: https://privacy.xing.com/en/privacy-policy
Option to object (opt-out):
Facebook: https://www.facebook.com/settings?tab=ads
Google/YouTube: https://adssettings.google.com/authenticated
Instagram: https://help.instagram.com/519522125107875
Pinterest: https://www.pinterest.co.uk/settings
LinkedIn: https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out
Xing: https://privacy.xing.com/de/datenschutzerklaerung/welche-rechte-koennen-sie-geltend-machen/widerkehrsrecht
9. Your rights as a data subject, in particular your right to object; Contact options
Your rights as a data subject:
• in accordance with Art. 15 GDPR, the right to request information about your personal data processed by us to the extent specified therein;
• in accordance with Art. 16 GDPR, the right to immediately request the correction of incorrect or complete personal data stored by us;
• in accordance with Art. 17 GDPR, the right to request the deletion of your personal data stored by us, unless further processing is required
– to exercise the right to freedom of expression and information;
– to fulfill a legal obligation;
– for reasons of public interest or
– is necessary to assert, exercise or defend legal claims;
• in accordance with Art. 18 GDPR, the right to request the restriction of the processing of your personal data, to the extent that
– you dispute the accuracy of the data;
– the processing is unlawful but you object to its deletion;
– we no longer need the data, but you need it to assert, exercise or defend legal claims or
– you have objected to the processing in accordance with Art. 21 GDPR;
• in accordance with Art. 20 GDPR, the right to receive your personal data that you have provided to us in a structured, common and machine-readable format or to request that it be transmitted to another person responsible;
• in accordance with Art. 77 GDPR, the right to complain to a supervisory authority. As a rule, you can contact the supervisory authority at your usual place of residence or work or at our company headquarters.
YOUR RIGHT TO OBJECT
THE PROCESSING OF PERSONAL DATA IS PERMISSIBLE IF THE PROCESSING IS NECESSARY TO PROTECT THE LEGITIMATE INTERESTS OF THE DATA CONTROLLER OR A THIRD PARTY, UNLESS THE INTERESTS OR FUNDAMENTAL RIGHTS AND FREEDOMIES OF THE DATA SUBJECT WHICH REQUIRE THE PROTECTION OF PERSONAL DATA ARE OVERWARD LIE, ESPECIALLY WHEN IT IS IF THE PERSON AFFECTED IS A CHILD, ART. 6 ABS. 1 LITER. F) GDPR.
YOU, AS A DATA SUBJECT, HAVE THE RIGHT, FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION, TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU, WHICH IS BASED ON ART. 6 ABS. 1 LITER. F) DSGVO WILL BE OBJECTED; THIS ALSO APPLIES TO PROFILING BASED ON THESE TERMS.
IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL NO LONGER PROCESS YOUR PERSONAL DATA UNLESS WE CAN PROOF COMPLICANT REASONS FOR THE PROCESSING THAT OUTWEIGH YOUR INTERESTS, RIGHTS AND FREEDOM AS A DATA SUBJECT, OR THE PROCESSING IS USED TO DO SO DEVELOPMENT, EXERCISE OR DEFENSE OF LEGAL CLAIMS.
IF WE PROCESS YOUR PERSONAL DATA TO OPERATE DIRECT ADVERTISING, YOU AS A DATA SUBJECT HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THE PURPOSE OF SUCH ADVERTISING; THIS ALSO APPLIES TO PROFILING TO THE EXTENT IT IS CONNECTED WITH SUCH DIRECT ADVERTISING. IF YOU AS A DATA SUBJECT OBJECT TO PROCESSING FOR DIRECT ADVERTISING PURPOSES, YOUR PERSONAL DATA WILL NO LONGER BE PROCESSED FOR THESE PURPOSES.
If you have any questions about the collection, processing or use of your personal data, information, correction, restriction or deletion of data as well as revocation of any consent given or objection to a specific use of data, please contact: office@lilienthal.berlin
Contact details of the data protection officer:
Concept 17 GmbH
Westring 3
24850 Schuby

Impressum

Contact:
Telephone: 04621 530 40 50
Fax: 04621 530 40 90
Email: mail@konzept17.de